Privacy

Last updated 24 Sep 2026. This is a short notice, not a negotiated DPA.

Who

COIOps at coiops.com. Privacy and deletion requests go to support@coiops.com.

What this site collects

The marketing pages do not run a third-party analytics script.

The contact form posts to our server when you choose Save & start funnel. We store your name, work email, company, shop type, vendor count, message, and which inbox you routed (sales or support) in our database when it is configured. That record is used to reply and to run our site→email→sales follow-up sequence (acknowledgment and internal sales notifications). Outbound messages queue only when Resend or SMTP and a physical mailing address are configured; otherwise the submission is still saved and mail stays queued. You can also use Open email to … to compose in your mail app instead — we only receive what you send that way.

Risk desk briefs at /resources unlock after a short form (full name, work email, job title, phone). That submission posts to our server, is stored as a lead in the same database, and may start the same follow-up sequence as the contact form.

If you email us directly, we receive whatever you put in that message: typically your name, company, vendor count, and the question.

The sample app

The interactive sample is one shared shop. Anyone with the sample login sees the same seeded records. Do not upload real certificates, real policy numbers, or real vendor contact details there. Those files would not be private to you.

If you become a customer later

A real account, when it exists, would store certificates, the vendor contacts on them, and the document score. That account does not exist on this site yet. We do not sell personal information.

Deletion

Email support@coiops.com and ask us to delete a contact form submission or a message you sent. We will delete matching lead and CRM records and what we still have in the inbox, except where we have to keep it for a legal claim or a security incident.

Hosting

The marketing site is hosted on Vercel. The sample database in this repository is a local SQLite file, not a statement about production encryption at rest.